Benefits

Reduce your Cost of Goods (COGS) Sold by 20% or more
Expenditures for hard copy manuals and CDs—the largest portion of COGS for most enterprise software companies—are rising, driven by increasing product complexity and frequent product revisions.

If you produce any hard copy manuals or CDs/ DVDs with production runs of 1000 units or less, on demand fulfillment can offer savings in COGS of 20% or more over traditional fulfillment approaches, as production setup, inventory holding and product obsolescence costs are completely eliminated.

Improve customer satisfaction and retention
Quality on demand fulfillment provides an attractive alternative to cutting back or eliminating hard copy manuals and CDs to your customers.

With Nexstra, you can actually improve the value you offer customers, by providing hard copy manuals and CDs for any of your products or product modules, no matter how small the installed base or short the product lifecycle. Because materials are produced on demand rather than stored as inventory, your manuals and CDs can be kept constantly up-to-date with the latest revisions in your products.

Transform manual and CD fulfillment from a cost to a profit center
Your customers have made substantial investments to acquire, integrate and train their employees on your products. In our experience, they are willing to pay for high quality, up-to-date hard copy manuals and CDs. With our service, you can offer these products to your customers and share in the revenue generated from their sale, with no cost or risk to you.

Comply with sales tax laws and reduce your legal liability
Many states allow your customers to forego paying sales tax if they receive your product electronically. However, if your company subsequently delivers any physical items associated with the product such as manuals or CDs, you may trigger a sales/ use tax liability for your customer.

Moreover, by failing to inform your customer of this potential liability, and by providing the actual physical product, your company may have a potential legal liability as well.

You can eliminate this risk by outsourcing physically delivery to a third party such as Nexstra.