Capabilities
With over a decade of experience developing and executing complex communication campaigns, Nexstra has a wide set of capabilities to meet your needs.
Custom Workflows
Custom Workflows
Most campaigns are unique, requiring a specific optimal workflow. Nexstra's platform easily accommodates the creation of custom workflows.
Data Processing
Data Processing
Data is key to a successful campaign. Data processing greatly increases the effectiveness of the data through actions like address verification, email verification, de-duplication, and aggregation.
Multi-Channel Communications
Multi-Channel Communications
Use one or communication channels to reach recipients. Campaigns can include emails, postal letters, SMS messages and other communication methods.
Multi-Language Messaging
Multi-Language Messaging
Use recipient’s local language or offer option of selecting different languages. Nexstra's platform has full National Language Support (NLS) for messages, portals, and landing pages. Email recipients, web portal users, and web application users can switch between available languages.
Dynamic Message Composition
Dynamic Message Composition
Compose messages using business rules that accommodate any level of complexity. Nexstra's composition engine supports capabilities well beyond traditional systems.
Integrated Web Applications
Integrated Web Applications
Extend workflows to include having recipients interact with web applications that provide ability to retrieve or generate information.
Web Portals
Web Portals
Use web portals to assist users including campaign authors, managers, recipients, and customer support.
Analytics / Reporting
Analytics / Reporting
Receive standard and custom reports automatically via email, pushed to an sFTP site, or generate and download them through a web portal.
Activity Logging / Audit
Activity Logging / Audit
All activity for the system and each data record is securely recorded to allow detailed examination of processing, communication, and access history. This includes preserving copies of every message sent and input received.
Security
Security
Nexstra is SOC2 Type 2 compliant. Nexstra's security infrastructure is based on ISO 27001 and is able to comply with the European Union’s General Protection Data Regulation (GDPR).
