Manage complex customer, partner and vendor notification programs

Technology companies must constantly communicate with customers, vendors and partners. Often the requirements for these communications are complex. Successfully executing a communications program is challenging. Key issues are limited availability of skilled staff and technology limitations of existing customer communications management tools.

Subscription / maintenance renewal notifications

Version upgrades notifications

License key distribution

End-of-life notifications

Customer reward program notification

Engineering change notices

“Symantec’s growing business requirements for communicating with our customers exceeded our in-house capabilities. Nexstra’s nConnect Communication Services exceed all our requirements and their technology and expertise dramatically improved our ability to effectively communicate with our customers.”

~ Gloriah Jackson
Sr. Manager, Customer Life Cycle Management, Symantec

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